Terms and Conditions

Last updated: July 24, 2026

1. Acceptance of Terms

By scheduling or using services from Roadgun Mobile Repair, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Roadgun Mobile Repair provides mobile auto repair and diagnostic services at your designated location within our service area. Our services include but are not limited to:

  • Mobile vehicle diagnostics
  • Brake repair and replacement
  • Battery testing and replacement
  • Trailer repair and maintenance
  • General mobile auto repair

3. Service Area

We currently serve Jacksonville, NC and surrounding areas including Onslow County, Craven County, Holly Ridge, and Jones County. Service outside our standard area may incur additional travel fees.

4. Appointments and Scheduling

  • Appointments can be scheduled by phone, email, or through our website contact form.
  • We will confirm your appointment and provide an estimated arrival window.
  • Please provide accurate location information and vehicle details when scheduling.
  • If you need to cancel or reschedule, please contact us as soon as possible.

5. Pricing and Payment

  • Estimates are provided before work begins. Final pricing may vary based on parts and labor required.
  • Payment is due upon completion of services rendered.
  • We accept cash, checks, and major credit cards.
  • A diagnostic fee may apply and will be communicated before services begin.

6. Warranty

Roadgun Mobile Repair stands behind our work. We provide a warranty on parts and labor for services rendered. Warranty details will be discussed and documented at the time of service. Warranty does not cover:

  • Pre-existing conditions not related to our repair
  • Normal wear and tear
  • Damage caused by accidents, misuse, or neglect
  • Parts not supplied by Roadgun Mobile Repair

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate vehicle information
  • Ensuring the vehicle is accessible at the scheduled location
  • Informing us of any known issues or modifications to the vehicle
  • Securing personal belongings before service begins

8. Limitation of Liability

Roadgun Mobile Repair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

9. SMS and Communication Terms

By providing your phone number, you consent to receive service-related communications via SMS, including appointment confirmations and reminders.

Message Frequency: Message frequency varies based on your service activity.

Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out: Reply STOP to any message to opt out of SMS communications.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

Roadgun Mobile Repair

Phone: (910) 358-9027

Email: [email protected]